Oto Cookie Policy

Cookie policy

Introduction

Oto Health Ltd respects the privacy of its website visitors, in particular their rights regarding the automatic processing of personal data. We have therefore formulated and implemented a policy on complete transparency with our customers regarding the processing of personal data, its purpose(s) and the possibilities to exercise your legal rights in the best possible way.

Until you accept the use of cookies and other tracking devices, there will be no communication from your computer or mobile device to any third-party service.

Definitions

  • The website on which processing takes place (hereinafter: "Website"): https://www.joinoto.com/.
  • Party responsible for processing personal data: Oto Health Ltd (Oto Health Ltd); with registered address at 4th Floor, Silverstream House, 45 Fitzroy Street, London, London, W1T 6EB, United Kingdom and company registration number 12231154 (the “Controller”).
  • Data Protection laws
    • For European citizens or residents, the EU GDPR 2018; the EU e-privacy directive 2002 (soon to be replaced by the EU e-privacy regulation);
    • For UK citizens or residents, the UK GDPR 2020 and the UK Data Protection Act 2018
    • and the national laws of the country in which Oto Health Ltd is registered.

Collection of data

  • Your personal data will be collected by the Oto Health Ltd website through the use of cookies, the possibility to subscribe to the newsletter or fill out the contact form. This policy solely pertains to processing personal data through the use of cookies. For privacy information related to other processing activities carried out by Oto Health Ltd, please see our privacy policy, available on our website.
  • Personal data means any information relating to an identified or identifiable natural person (‘data subject’).
  • An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • The personal data that is collected on the website is used by Oto Health Ltd in order to maintain a (commercial) relationship with you and in order to carry out your application for our services.

Legal grounds for processing

The processing activities carried out by Oto Health Ltd through the website is always based on your consent. You may, at any time, withdraw consent either through declining cookies on our website or by opting out via the method provided below.

Goals of processing

Oto Health Ltd processes your personal data via the website in order to provide you with a functional website through the use of cookies or to send you the newsletter if you have subscribed to the newsletter on our website or answer your question or respond to your request if you have filled out our contact form.

Collected data and commercial offers

  • You may receive commercial offers from Oto Health Ltd. If you do not wish to receive them (anymore), please send us an email to the following address: hello@joinoto.com and put “opt-out” in the subject line of your email.
  • Your personal data will not be used by our partners for commercial purposes.
  • If you encounter any personal data from other data subjects while visiting our website, you are to refrain from collection, any unauthorized use or any other act that constitutes an infringement of the privacy of the data subject(s) in question. The collector is not responsible in these circumstances.

Your rights regarding information

  • Pursuant to the Legislation, each data subject has the right to information on and access to, and rectification, erasure and restriction of processing of their personal data, as well as the right to object to the processing and the right to data portability.
  • You can exercise these rights by contacting us at the following email addresses: hello@joinoto.com.
  • Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you.
  • Within one month of the submitted request, you will receive an answer from us.
  • Depending on the complexity and the number of the requests this period may be extended to two months.

Protection of data

Your data is protected by Oto Health Ltd and its processors in pursuance to all legal requirements set by the relevant data protection laws. Oto Health Ltd has taken technical and organizational security measures to protect your data and requires its data processors to meet the same requirements. Oto Health Ltd has signed processing agreements with its processors to ensure an adequate level of data protection.

Legal obligations

  • In case of an infringement of laws or regulations of which a website visitor is suspected, and for which authorities require personal data as collected by the Controller, this personal data will be provided to the authorities only after an explicit and reasonable request to this end. Once the personal data has been provided to the authorities in question, this personal data does not fall under the provision of this Cookie Policy anymore.
  • If any information is necessary in order to obtain access to certain features of the website, the controller will indicate the mandatory nature of this information when requesting this data.

Data retention

The collected data are used and retained for the duration determined by the national law of United Kingdom.

How Oto Health Ltd uses cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The cookies we use

https://www.joinoto.com/

Cookie name

Description

Processing Company

Location of processing

Privacy policy

jsDelivr This is a CDN for open-source projects. Prospect One sp.z o.o., Królewska 65A/1, 30-081 Kraków, Poland European Union
Calendly This is a calendar application for arranging appointments.  Calendly , BB&T Tower 271 17th St NW, Atlanta, GA 30363, United States of America  United States of America
Cloudfront CDN This is a content delivery network provided by Amazon. The use of a CDN enables the user to make content available to you for retrieval more quickly with the help of regionally or internationally distributed servers. When you access this content, a connection is established between you and the respective servers of the CDN, whereby personal data may be transmitted. Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxemburg Worldwide https://aws.amazon.com/privacy/
Mixpanel This is a web analytics service.  Mixpanel, Inc., Attn: DPO, 405 Howard St., 2nd Floor, CA 94105 San Francisco, United States of America  United States of America https://mixpanel.com/legal/privacy-policy/
Intercom This is a messaging platform service which allows businesses to communicate with customers.  Intercom, Inc. , 55 2nd Street, San Francisco, CA 94105, United States of America United States of America https://www.intercom.com/terms-and-policies#cookie-policy

Access to the website

Access to and use of the website are strictly personal. You will refrain from using the data and information of this website for your own commercial, political or advertising purposes, as well as for any commercial offers, in particular unsolicited electronic offers.

Website content

All brands, images, texts, comments, illustrations (animated) images, video images, sounds and all the technical applications that can be used to operate this website and more generally all the components used on this website, are protected by the laws on intellectual property. Any reproduction, repetition, use or modification, by any means whatsoever, of all or just part of it, including technical applications, without the prior written permission of the controller, is strictly prohibited. The fact that the controller may not take immediate action against any infringement, can not be considered as a tacit consent, nor of a waiver of any right to prosecute the infringing party.


Management of the website

For the purpose of proper management of the site, the controller may at any time:

Responsibilities

Applicable law

These conditions are governed by the law of United Kingdom. The court in the district where the controller has its place of business has the sole jurisdiction if any dispute regarding these conditions may arise, save when a legal exception applies.

Contact

For questions about this cookie policy, product information or information about the website itself, please contact: hello@joinoto.com.